Posts Tagged ‘strategy’

Failure to Prepare is Preparing to Fail

Tuesday, January 27th, 2009

“To … not prepare is the greatest of crimes; to be prepared beforehand for any contingency is the greatest of virtues.” – Sun Tzu, The Art of War

Most small businesses didn’t open shop because they wanted to go into marketing – they either were skilled in their field, or saw a niche to be filled wherein they could make a lot of money.  If they failed to plan for how to drum up business, they learned soon enough that they needed to get the word out.  Many think that a big sign out front, or a branded vehicle with contact information is enough.  And who knows, in some towns, maybe these tactics are enough to generate business.

But this is not marketing.  This is advertising.  Marketing, as defined by Laura Lake, is “the systematic planning, implementation and control of a mix of business activities intended to bring together buyers and sellers for the mutually advantageous exchange or transfer of products.”  In other words, it’s the strategy.  Advertising should be part of any comprehensive plan, but it’s only a part.  You want to come up with a long-term plan before engaging in any activity that’s going to cost you money.

And strategy, as Sun Tzu will tell you, is the art of being prepared.  A marketing campaign will outline tactics, timelines, techniques, and the tracking of progress, so that the strategy can be adjusted down the line.   Anything less and you’re wasting valuable resources.

Here are some questions to ask yourself while determining where you want your marketing strategy to take you:

•    What are we seeking to gain from this project?

•    How much time and effort can we afford to spend?

•    Who are our target markets?

•    What is our marketing budget?

•    Does our current brand effectively target our market segments?  Why or why not?

•    What aspects of our business are we looking to promote the most?

•    Are there paths of distribution we are looking to open?

•    Where do we view our web presence in terms of priority?

•    What are our benchmarks for moving to the next level?

If you can answer these questions sufficiently, only then are you ready for implementation of any component, whether it be advertising, public relations, or online social networking.

It’s that kind of preparation that will make your strategy a cost-effective one.

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Physician, Heal Thyself

Wednesday, January 21st, 2009

I once had a friend who was a fantastic cook.  She had been trained as a sous chef at a 5-Star restaurant, and had opened up her own restaurant with her mother.  I used to love eating there, where she would mix Mexican cuisine with New American masterfully and with relative ease.  But when I’d go over her house to hang out, she’d microwave her own dinner.  Her attitude was, “I gave at the kitchen.”

If you’re a small business owner or consultant, you probably have become an expert at solving people’s problems – all people, that is, except for yourself.  There are scores of reasons, some valid and some just excuses, but we always tend to deprive ourselves of the very services we perform day in and day out for others. And if this doesn’t (or can’t) apply in a literal sense, we are all guilty of sacrificing our own business’s needs in favor of taking care of our customers.

Today, I’d like us all to consider what we need to do to mind our own stores, specifically in terms of marketing.  What can I do right now that will move me closer to where I want my business to be?  What aspect of my marketing strategy is being neglected?  And finally, am I communicating to the public my products/services in a way which reflects my values and my personality so that they stand out, or am I phoning it in, satisfied to blend in with mediocre efforts?

Life’s too short.  Treat yourself to business makeover.

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